LEGAL
Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
When you place an order or contact us, we may collect your name, email address, phone number, delivery and billing address, and order details. When you browse our site, we may also collect basic technical information such as your device and browsing activity through cookies.
How we use your information
We use your information to process and deliver your orders, provide customer support, keep your account secure, improve our products and website, and — only where you have agreed — send you updates and offers.
Payments
Payments are processed securely by our payment provider, HitPay. We do not store your full card details on our servers.
Sharing your information
We only share your information with trusted partners needed to fulfil your order — such as our delivery partner (EasyParcel) and payment provider — or where required by law. We never sell your personal data.
Cookies
We use cookies to remember your cart, keep the site working, and understand how it is used. You can manage or disable cookies in your browser settings at any time.
Your rights
You may request to access, correct, or delete the personal information we hold about you. To make a request, just get in touch with us.
Contact us
For any privacy questions or requests, email us at vettabites@gmail.com.